Frequently Asked Questions
How long does shipping take?
Domestic orders are usually shipped within the next day, but please allow up to 3 days for items to be shipped. We do not ship out on Saturday or Sunday. Please give your order atleast 7-10 business days before arriving. Orders will ship out from Florida. You will receive an email with tracking when your package ships.
What is your return/exchange policy?
Returns are accepted within 14 days of your item’s delivery date. Exchanges are accepted within 30 days of your item’s delivery date. The original shipping postage is non-refundable.
Merchandise must be in new condition, unworn, unwashed and with hang tags still attached in order to be accepted for a return. Any items that do not appear to be in its original condition will not be accepted.
How long does it take for refunds?
All returns will be processed within 5 business days of receiving the item. We will send you an email with details of your return. Please allow your bank 5-7 business days to credit the return back to your account.
How do I return/exchange?
Please send an email to email@example.com to start the return process.
Do you ship internationally?
Yes, please allow 7-21 business days for order to arrive. International orders are sent out within 3 business days.
Where's my package?
Check your email with order details for the tracking number. Any further questions about your order please email firstname.lastname@example.org